Jewellery by Peter Spilsbury

Terms and Conditions

How to Order:
If the product you would like to order cannot be paid for online please contact Peter by email, phone or post and he will look into your enquiry.

How to Pay:
If the product you would like to order cannot be paid for online please contact Peter. Such purchases can be paid for by cheque with completed order form if applicable, (made payable to Peter Spilsbury).

Delivery:
All orders are dealt with promptly. Orders will be sent by Post unless otherwise agreed. The standard delivery time is 7 - 14 days. Postage and packaging will be charged to the customer at cost price unless otherwise stated. If you require something urgently please get in touch by email or phone and Peter will do his up-most to meet your needs.

Prices:
Peter endeavors to hold the prices; however the right to change prices is reserved should this become unavoidable.

Vat:
Jewellery by Peter Spilsbury is not a VAT registered business at the time this was written (22/05/09).

Returns:
Any unwanted or unsuitable goods must be returned within 7 days for exchange, credit note or refund. If you have been given an order number, please quote your order number and reason for return. The returning of goods should be agreed before the return of the goods.

Goods must be returned in the condition they were received, unused and in their original packaging. Please ensure that goods are adequately packed. We cannot accept responsibility for goods lost or damaged in the post through lack of packing.

Photographs:
The images on the website and in the catalogue are not to scale. The products we supply contain objects from nature and therefore will vary in colour and size. We do, however, make every effort to supply stock of consistent quality.

Mailing List:
If you would like to be added to the mailing list please contact us with your details. Alternatively if you are on the mailing list and you wish to be removed please let us know.

Process:
Spil should receive full payment with completed order form if applicable. Once payment has cleared processing of the order will commence. The standard delivery time is 7 - 14 days.

Commission Work:
Do not send Peter anything of value to be made into jewellery or similar item without discussing it with him first. Do not send another person’s property without consent from the owner. We cannot accept responsibility for goods lost or damaged in the post through lack of packing. Spil reserves the right to return any item viewed as unsuitable for use in jewellery making or similar.

Copyright:
The design of everything on this website including but not limited to; products, branding, images and text is the legal property of Peter Spilsbury. Anyone who wishes to copy or reproduce alike the work of Spil must receive prior permission in writing from the copyright holder. (c) All rights reserved 2005.

No part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, printing, recording or otherwise, without prior permission in writing from the copyright holder.

Disclaimers

General disclaimer of liability for content
01.1   Spil is providing this site on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Spil makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Spil howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
01.2   Neither Spil nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
01.3   Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit Spil liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

General intellectual property disclaimer
All other trade marks, brand names, product names and titles and copyrights used in this site are trade marks, brand names, product names or copyrights of their respective holders. No permission is given by Spil in respect of the use of any of them and such use may constitute an infringement of the holder's rights.

General jurisdiction disclaimer
This site is targeted at UK residents only. If you are not a resident of the UK DO NOT USE THIS SITE. In listing your place of residence and delivery address in our order form, you are representing to us that you are a resident of the UK. This is a representation on which we rely prior to accepting your offer to purchase our advertised goods and services.

Terms and conditions for the supply of goods through the website - business to consumer

1   The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2   Price
2.1   The prices payable for goods that you order are as set out in our website.

2.2   You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.

3   Right for you to cancel your contract
3.1   You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

3.3   To cancel your contract you must notify us in writing.

3.4   If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

3.5   Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

4   Cancellation by us
4.1   We reserve the right to cancel the contract between us if:
4.1.1    we have insufficient stock to deliver the goods you have ordered;
4.1.2    we do not deliver to your area; or
4.1.3    one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

4.2   If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

5   Delivery of goods to you
5.1   We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

5.2   Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.

5.3   You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, miss use or destruction.

6   Liability
6.1   If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

6.2   If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option:
6.2.1    to make good any shortage or non-delivery;
6.2.2    to replace or repair any goods that are damaged or defective; or
6.2.3    to refund to you the amount paid by you for the goods in question in whatever way we choose.

6.3   Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) how so ever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2(c) above.

6.4   You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

6.5   Not with standing the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

7   Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address and all notices from us to you will be displayed on our website from to time.

8   Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

9   Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

10   Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.

11   Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

12   Governing law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

13   Entire agreement
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.